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ICF ICF-ACC Exam Syllabus Topics:
Topic
Details
Topic 1
- Domain: Coaching Competencies, Strategies, and Techniques: This section measures the skills of Life Coaches in applying coaching competencies, strategies, and techniques. It includes knowledge of how to contract with clients, focusing on key elements of a coaching agreement. It also covers the ICF Core Competencies, goal setting, motivation, and a variety of coaching techniques, tools, and resources. This section ensures coaches are equipped to effectively support clients in achieving their goals.
Topic 2
- Domain: Coaching Ethics: This section of the exam measures the skills of Professional Coaches and covers knowledge of professional ethics codes, including understanding what constitutes a conflict of interest. It also evaluates awareness of relevant laws, regulations, and organizational policies related to confidentiality, such as identifying factors that may necessitate breaking confidentiality. This section ensures that coaches adhere to ethical standards and legal requirements.
Topic 3
- Domain: Definition and Boundaries of Coaching: This section evaluates the expertise of Coaching Consultants in understanding the definition of coaching and the coaching process. It includes differentiating coaching from related professions like therapy, counseling, mentoring, and consulting. Additionally, it covers knowledge of when and how to make appropriate referrals to mental health professionals and recognizing signs of mental health conditions that may hinder coaching progress. This section ensures coaches maintain clear boundaries and make informed decisions for client well-being.
ICF Associate Certified Coach Sample Questions (Q15-Q20):
NEW QUESTION # 15
a client who recently moved to a new country told their coach they are struggling to make friends. which action by the coach would most likely evoke awareness?
- A. Ask what the client believes is at the root of this struggle
- B. Acknowledge that making mends is difficult and can take time
- C. Suggest concrete steps the client could take to make friends
- D. Say the challenges are likely caused by cultural difference
Answer: A
Explanation:
ICF Competency 7 ("Evokes Awareness") involves "asking questions and providing observations that help the client gain insight and explore new perspectives." This competency prioritizes deepening the client's self-understanding over offering solutions or validation. Let's evaluate:
A . Ask what the client believes is at the root of this struggle: This powerful question evokes awareness by prompting self-reflection and insight, directly aligning with Competency 7 and the ICF focus on client autonomy (ICF Code of Ethics, Section 1).
B . Acknowledge that making friends is difficult and can take time: While supportive (Competency 5), this doesn't challenge or deepen awareness, limiting its impact.
C . Suggest concrete steps the client could take to make friends: This shifts to action planning (Competency 8), not evoking awareness, and risks being directive (ICF Code of Ethics, Section 2.3).
D . Say the challenges are likely caused by cultural difference: This imposes the coach's assumption, reducing client exploration and contradicting Competency 7's focus on client-driven insight.
Option A best evokes awareness, per ICF's competency framework.
NEW QUESTION # 16
Your client is a very creative person who thinks in pictures and learns visually. You, as a coach, are not naturally visual. In order to encourage and facilitate your client's learning, the worst response is:
- A. Let your client know that to solve problems it is more important to be rational and to approach the problem from a more sensible point of view.
- B. Tell your client that you are not able to work with them, as you are not a visual and creative person, therefore not a good coaching match.
- C. Bring a whiteboard into the coaching session where you and the client can use the space to draw pictures, connections, or add any visual aids that might encourage your client's learning.
- D. Ask the client about what they know about their preferred learning style and enquire whether using a whiteboard would be a good idea.
Answer: A
Explanation:
Comprehensive and Detailed Explanation:
The worst response is C because it dismisses the client's unique learning style and imposes the coach's perspective, violating ICF Core Competency 7, "Evokes Awareness" (7.1), which requires leveraging the client's strengths, not redirecting them to align with the coach's preferences. It also contradicts Competency 4.1, which calls for creating a safe environment tailored to the client's needs, and the ICF Code of Ethics, Section 1, "Responsibility to Clients" (1.1 - Respecting client individuality).
Option A, while not ideal, reflects a boundary-setting choice, though it lacks adaptability. Option B shows effort to accommodate, even if presumptive. Option D is the best, as it partners with the client (Competency 2.2). By contrast, C shuts down the client's process, making it the least aligned with ICF standards.
NEW QUESTION # 17
A sponsor hires a coach to work with a director. The director asks the coach to provide coaching to address a personal issue under a separate contract. What should the coach do as an ethical responsibility?
- A. Decline the request for the personal coaching contract due to the limits of confidentiality
- B. Accept to deliver the same type of coaching between the two contracts
- C. Ensure that the sponsor does not pay for the director's personal coaching
- D. Clarify the implications of both contracts to avoid possible conflicts of interest
Answer: D
Explanation:
The ICF Code of Ethics (Section 1.2) requires coaches to "clarify roles and responsibilities" in multi-party agreements, and Section 3.2 mandates disclosing conflicts of interest. Dual contracts (sponsor and personal) risk overlapping interests or confidentiality issues (Section 4). Let's assess:
A . Clarify the implications of both contracts to avoid possible conflicts of interest: This ensures transparency and alignment (Competency 3), addressing potential conflicts ethically.
B . Accept to deliver the same type of coaching between the two contracts: This ignores potential conflicts or confidentiality breaches between sponsor and personal goals.
C . Ensure that the sponsor does not pay for the director's personal coaching: Payment source is secondary; the ethical issue is role clarity and conflicts, not just funding.
D . Decline the request for the personal coaching contract due to the limits of confidentiality: Declining isn't required if boundaries are clear; ICF allows multiple roles with disclosure (Section 1.2).
Option A fulfills the coach's ethical responsibility, per ICF standards.
NEW QUESTION # 18
Which best reflects a plan of action that is likely to be successful?
- A. Complete a report two weeks ahead of schedule
- B. Try as hard as they can to become a top executive
- C. Put more effort into their work so the boss is impressed
- D. Take longer lunch breaks when they have the time
Answer: A
Explanation:
ICF Competency 8 ("Facilitates Client Growth") emphasizes creating actionable, specific, and measurable plans to support client success. A successful action plan aligns with the client's goals and is realistic and time-bound (ICF Definition of Coaching). Let's evaluate:
A . Try as hard as they can to become a top executive: This is vague, lacks specificity, and isn't time-bound, making success hard to measure or achieve (Competency 8).
B . Complete a report two weeks ahead of schedule: This is specific, measurable, achievable, and time-bound, reflecting an effective action plan per ICF standards for facilitating growth.
C . Take longer lunch breaks when they have the time: This lacks purpose or alignment with professional goals and isn't a clear plan for success (ICF Code of Ethics, Section 1).
D . Put more effort into their work so the boss is impressed: This is vague and subjective, missing the clarity and structure ICF action plans require.
Option B best reflects a successful plan, per ICF's focus on actionable outcomes.
NEW QUESTION # 19
The client asks you to call them every day to make sure they do their homework. The best response is:
- A. Call them-you are a service provider after all.
- B. Reject that demand-you are not the client's nanny.
- C. Help the client think about ways he/she could remind him/herself.
- D. Tell the client that this will cost extra.
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
Option D aligns with Competency 8.3, "Supports client autonomy in the design of goals, actions, and methods of accountability," by empowering the client to create their own system, fostering independence per Ethics Section 1.1. It reflects partnership (Competency 2.2) and the ICF Definition of Coaching (client-led process).
Option A dismisses the request rudely, breaching Competency 4.1. Option B oversteps boundaries, risking dependency (Ethics Section 2.1). Option C turns it transactional, missing the coaching focus. D best supports long-term growth.
NEW QUESTION # 20
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